Shipping Policy
Shipping Policy
Last Updated: March 6, 2026
After payment, orders for standard in-stock items that do not require special customization are typically processed within 3–7 business days after payment confirmation. Processing times may vary depending on product availability or customization requirements.. Delivery time may vary depending on order quantity or current production schedule。
In order to offer better service, we have operated with multiple shipping companies like Fedex, DHL, UPS, EMS etc. We ensure that you can choose the most suitable one for our online products.
If the goods are shipped by express companies such as FedEx or DHL, the delivery time is 6-8 business days.
With economy shipping options, such as parcels or dedicated lines,sea shipping, orders are typically delivered within 15-50 business days after the shipping date.
But if you need faster shipping, please contact us to upgrade shipping method. We are glad to help you.
All delivery times are estimates and not guaranteed. Actual delivery times may vary depending on order volume or other factors (such as weather delays). We will contact you via email in the event of any unexpected delays during transit.
If you find the shipping fee is too expensive for you, please contact us, we are glad to help you find the best shipping method. For large machine, it will be better for you to contact us before placing the order, in this way we can confirm the model,price, delivery time and check if the machine is really suitable for your products.
The total cost of your order only includes the cost of the product and shipping. You are responsible for paying all import and other charges that may be required by your country, such as but not limited to taxes, duties, etc.Import duties, taxes, and customs fees are determined by the destination country and are the responsibility of the buyer. Please pay the duties promptly upon receiving notification. Import duties, taxes, and customs fees are determined by the destination country and are the responsibility of the buyer. If customs clearance issues occur due to unpaid duties or missing documentation, the buyer may be responsible for any additional charges or losses.If you need more information about customs duties, please contact your local customs freight forwarding company.
If you encounter any problems during the shopping process, please feel free to contact us.
FAQ
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route,but you can cancel an order within 60 minutes and reorder with accurate details.
What should I do if I receive the wrong product?
Please contact customer support at info@zonesunpack.com
Contact Support
We know some customers may need the product urgently and hope they can place the order as soon as possible. In this situation, we offer e-mail and online chat support to help our customers to know more things about our products and service.
Our Contact Information
E-Mail: info@zonesunpack.com
Phone / WeChat / WhatsApp: （+86） 18924567106
Address: No.8, Lane1 East Dianbian Road, Nanyue, Shang An, Jinsha, Danzao Town, NanHai District, FoShan City, GuangDong Province, China.