Payment Policy
At ZONESUN, we offer several payment methods for customer orders. This policy explains payment options, payment collection entities, order processing, currency conversion, and applicable taxes.
1. Accepted Payment Methods
Available payment options include:
- Credit and debit cards: Visa, Mastercard, American Express, Discover, JCB, and Diners Club, subject to availability at checkout.
- Bank transfer: Available for large equipment orders. Please contact us for a pro forma invoice and payment instructions.
Website payments are processed through the applicable payment provider. Available methods are shown at checkout. The payment recipient shown in your transaction may vary depending on the payment method and order.
Operating & Manufacturing Entity
Guangdong Shanghang Technology Limited
The operating and manufacturing entity behind the ZONESUN packaging machinery business.
Hong Kong Payment Collection Entity
ZONESUN Technology Limited
Incorporated in Hong Kong SAR and used as a payment collection entity for certain international ZONESUN transactions.
2. Payment Security & Privacy
Website payments are handled by the relevant payment provider. ZONESUN does not store your full credit card details. For more information about how we handle personal information, please see our Privacy Policy.
3. Currency and Conversion
The currency and amount payable are shown at checkout or on your pro forma invoice. If your payment account uses a different currency, your payment provider or card issuer may apply its own exchange rate or conversion fees.
4. Order Confirmation & Processing
Orders are processed after payment is confirmed and any required order details are verified. Bank transfers may take 1–3 business days to clear, depending on the banking system. We will process your order after the funds are received and the required details are confirmed.
5. Taxes and Import Duties
Your order total at checkout shows the product price and any shipping charges presented for that order. Unless expressly stated at checkout or in an agreed quotation, import duties, VAT, and customs fees are not included and may be charged by the destination country.
Please contact us before placing your order if you need clarification about shipping arrangements or destination charges.
6. Order Verification
Some orders may require a routine security or order-details check. Our team may contact you from info@zonesunpack.com before the order is released for shipment.
Contact Information
If you have a question about checkout, the payment recipient, or a transaction, please contact us with your order number.
Email: info@zonesunpack.com
Website: www.zonesunpack.com
Address: No. 8, Lane 1, East Dianbian Road, Nanyue, Shang An, Jinsha, Danzao Town, Nanhai District, Foshan City, Guangdong Province, China 528223.